Privacy Policy
Last updated: March 2025
1. Information We Collect
We collect information necessary to provide our AI headshot generation service. This includes:
- Photos you upload: Used only to generate your headshots
- Email address: For order confirmation and delivery notifications
- Payment information: Processed securely by Stripe (we do not store full card details)
- Order history: Digital records of your transactions
- Usage data: Analytics about how you use our website
2. How We Use Your Information
- To generate and deliver your headshots
- To process payments and maintain transaction records
- To communicate with you about your order
- To improve our service and develop new features
- To comply with legal and regulatory requirements
- To prevent fraud and ensure security
3. Photo & Data Retention
We take your privacy seriously. Here is our data retention policy:
- Original uploaded photos: Automatically deleted 7 days after order completion
- Generated headshots: Available for download for 30 days, then deleted
- Order records: Kept for accounting and customer support purposes (email + order details only, no photos)
- Training data: We do NOT use your photos to train our AI models. Your face will not appear in anyone elses results.
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data in transit
- AES-256 encryption for stored photos and data
- Secure payment processing via Stripe (PCI DSS compliant)
- Regular security audits and updates
5. Third-Party Services
We use the following third-party service providers:
- Stripe: Payment processing
- Cloud infrastructure providers: For hosting and processing
- Email services: For transactional emails
- Analytics tools: Anonymous usage statistics
Each provider has been vetted for security and compliance.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access to the personal data we hold about you
- Correction of inaccurate data
- Deletion of your personal data
- Restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, contact us at privacy@propicai.com
7. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and for essential website functionality. You can manage cookie preferences through your browser settings.
8. Childrens Privacy
Our service is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure adequate protection through appropriate safeguards and contractual measures.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.
11. Contact Us
If you have questions about this privacy policy or our data practices, contact us at privacy@propicai.com